FAQ - Al Rostamani Travel

FAQ

Al Rostamani Travel and Holidays Transforms: Prioritizing Innovation and Expertise in Corporate Travel

Al Rostamani Travel and Holidays, a trusted name in the UAE travel industry for over four decades, has embarked on a transformative journey to redefine its service offerings. With a strategic focus on innovation and expertise in corporate travel, our company is transitioning its business model to cater exclusively to B2B and corporate clients.

This evolution marks a significant milestone in the company’s history, emphasizing our commitment to meeting the evolving needs of the business travel market. The driver for this decision is to realize our ambition to specialize in corporate travel solutions and provide unparalleled service and expertise to a diverse range of businesses across the region.

In today’s fast-paced corporate world, travel is about creating seamless, efficient, and personalized experiences that support your business’s success. We will deliver this to our corporate customers through a continued focus on our exclusive partnerships with tourism boards and product providers, and we have invested heavily in enhancing our technology platforms. By combining dynamic real-time booking mechanisms with an extensive travel product marketplace, we aim to advance the corporate travel market.

We will have a strategic focus on corporate travel, B2B business servicing other travel agencies, offering retail leisure and holiday packages exclusively for the employees of our corporate clients, and catering to the MICE (Meetings, Incentives, Conferences, and Exhibitions) and events industry, positioning ourselves as the corporate travel partner of choice.

To achieve this, we are further strengthening our corporate travel teams. Our goal is to build deeper and more effective relationships with our customers, cater to their unique needs, and deliver customized services that optimize their travel experience and business investment. We are dedicated to providing exceptional events, conference, and holiday packages that meet the high standards of our corporate clients.

As part of this strategic shift, we have made the decision to pause our direct-to-consumer services to individuals. Instead, we are repurposing our attention and resources towards corporate travel. During this transition period, we will continue to honour all existing bookings and commitments for individual customers until all promised services have been delivered. We are deeply grateful for the trust and support of our retail customers over the years and are committed to ensuring a smooth transition for those affected by this change.

Our goal is to harness our extensive travel expertise, travel provider network, and commitment to customer service and technology innovation to empower businesses with the tools and support they need to achieve their objectives for decades to come.

With your support, we aim to strengthen our position as a leader in the corporate travel industry.

Frequently Asked Question

We are shifting our focus to better serve the evolving needs of the business travel market. This strategic decision allows us to specialize in corporate travel solutions, providing more tailored and efficient services to our clients.

We have made the decision to focus in extending our leisure travel services to our Corporate Clients network exclusively. We will ensure that all existing bookings and commitments are fulfilled as usual.

We are committed to ensuring a smooth transition for our retail customers. All current bookings and commitments will be honoured, and our team is available to assist with any questions or concerns during this transition period.

Yes, our corporate clients can expect enhanced services and solutions, including dynamic real-time booking mechanisms, an extensive travel product marketplace, and personalized travel management services tailored to their unique needs.

We have invested heavily in enhancing our technology platforms, including the introduction of dynamic real-time booking mechanisms and an extensive travel product marketplace. These enhancements aim to provide more efficient and personalized travel experiences for our corporate clients.

You can contact our corporate travel team via email, phone – 800278, or through our website. Our dedicated team is ready to assist you with your travel needs and provide more information about our services.

Yes, we specialize in providing customized travel solutions tailored to your company’s unique requirements. Our team of experts will work with you to understand your needs and deliver personalized services that meet your objectives.

You can stay updated by, following us on social media, or visiting our website. We regularly share news, updates, and information about our services and offerings.

We are investing in our technology platforms and leveraging our extensive expertise and partnerships to offer unique and competitive services. Our focus is on providing personalized and efficient travel solutions that cater specifically to the needs of corporate clients, which sets us apart from general online travel agencies.

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